Iteration2
8105 Irvine Center Drive Suite 300
Irvine, CA 92618
Main: (949) 789-1020
Fax: (949) 789-1025
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Iteration2 8105 Irvine Center Drive Suite 300 Irvine, CA 92618 Main: (949) 789-1020 Fax: (949) 789-1025 |
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The Service Series includes:
Service/Dispatch is a comprehensive service business system essential for tracking and managing every detail of your service organization. It provides complete automation of service call processing, dispatching, and closing of sales and costs related activities - efficiently and accurately. Moreover, this module will streamline business processes, reduce paperwork, eliminate duplicate key entry, and give you all the critical client historical information you need to operate your business more profitably. Your service department will help more customers more efficiently with Service/Dispatch.
Service Contracts provide effective management of your service agreements to maximize revenue for each contract. Before a technician is dispatched to a site, the customer service representative will be alerted of any active contracts that exist. From the initial quotation to renewals and billing, Service Contracts module manages important information about your customers, their equipment and quick access to service history. Under each contract, Service Contracts will list all the equipment covered and its history. Now you can avoid the confusion on what equipment is covered by your customer's service contracts. Renewals of service agreements is another challenge that service businesses face everyday. The process of renewals can be a painful process every month and a paperwork disaster. With detailed service history information, you can actively pursue businesses to renew their contracts and continue to keep them as loyal customers.
Equipment Maintenance is a comprehensive fleet/equipment/tool management system which enables you to efficiently track and control every aspect of both routine and unscheduled equipment maintenance. Equipment Maintenance automates the work order process, allowing your maintenance department to generate work orders more quickly and accurately; track work orders utilizing user-defined criteria (making time stamps obsolete); perform detailed accounting procedures with ease; and execute all of your maintenance/repair procedures with maximum efficiency. Flat Rate Pricing allows your service department to have an easy way to increase profitability, reduce employee turnover, and improve customer satisfaction. Never again will your service or sales personnel be required to calculate pricing, explain hourly labor rate charges, or itemize any sales or quotes by a time and materials basis. When setting up the Flat Rate Pricing module, you can define unlimited pricing plans, mark-up plans, and printing groups or categories. The Flat Rate Pricing module allows users to view profitability by line item detail, pricing plans, and product group class.
Commissions is a flexible tool enabling you to process the desired sales commission by employee or group of employees. Commissions integration with many Microsoft Dynamics SL IV modules creates an important and seamless thread for processing your organization's sales commissions. |
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Microsoft Dynamics SL 5.5 Product Information
For more information about Microsoft Dynamics AX, click here or (949) 789-1020
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Iteration2
has tremendous domain expertise with Service Firms. We believe that Microsoft Dynamics SL's
Service Series is a great solution for service-based business. 